Personalised Products Satisfaction Guarantee:
It is our desire that you enjoy your personalised items, and we work with you during the quoting, design, and proofing process.
We are happy to answer any questions and offer any help before, during, and after the production process to get you what you need.
Personalised Products Warranty:
All personalised products are guaranteed to be free from defects prior to shipping or material under normal use for a period of 30 days from date of purchase.
If any item is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.
Returns & Exchanges:
Certain types of items cannot be returned, like custom products (such as special orders or personalised items).
Any issues as described under the warranty section above will be taken care of with any personalised product we produced. Please get in touch if you have questions or concerns about your specific item.
